Additional Information

DELIVERY

Delivery Times
Free shipping across Colombia
Free international shipping on orders over $200 USD
Jewelry available and SALE: Bogotá 1-3 business days / Nationally 2-8 business days
Pre-Order: 20-30 business days

For more information, details, or personalized assistance,
Contact us on WHATSAPP SALES +57 321 903 8074

MATERIALS

Our silver is reclaimed from X-rays.
The gold-plated pieces have a 24k gold plating.
The glass pieces are hand-blown, and the color tone and shape may vary slightly due to their artisanal process.
All stones are natural, and color tones may vary. This is what makes them natural.
If you want to learn more about the materials, click here.
You can also learn how to care for your jewelry and keep it looking new, click here.

WARRANTY & RESTORATION

All our pieces come with a 30-calendar-day warranty for manufacturing defects from the date of purchase and a 1-year warranty on the gold plating.
Shipping costs are not included. Please feel free to contact us for cleaning or if you encounter any issues with your jewelry.
Jewelry can always be sent to our store in Bogotá at Calle 70 No. 9-83 for restoration, whether or not it is within the warranty period.
We will review each repair and inform you of the costs and delivery times for approval. Shipping costs are not included.
Each request will be reviewed, approved, or declined based on its case.
To request a warranty, cleaning, or restoration of your jewelry, contact us via EMAIL at info@ayshabilgrami.com or via WHATSAPP SALES at +57 321 903 8074